Day 1 · Lakeview 2

Your Turn

Pick the scenario closest to your job. Work in pairs. Every student on this page is a placeholder.

Tap a role below to open it.

The Attendance Professional's AI Starting Point · Mississippi Attendance Leadership Summit · Lake Terrace Convention Center

Before you type anything

Keep the shape of the situation. Lose the identity.

The RICCE skeleton

Five lines. Fill in all five before you send it.

If the first answer is bad, the problem is almost always Constraints. Tighten that line and run it again before you change anything else.

A Attendance officersThe first phone call

[Student] is a 6th grader at [School] with 9 absences by mid-October. Most fall on Mondays and the day after a long weekend. [Parent] works a night shift and an older sibling gets the younger children ready in the morning. Two mailed letters have gone unanswered. The front office has a working cell number but no one has called it yet. Nothing in the file suggests the family is disengaged; nothing in the file suggests anyone has asked what is going on.

Your task: draft talking points for a first phone call that opens a conversation instead of delivering a warning.

Sentence stems

  • Role"You are a Mississippi school attendance officer who uses trauma-informed, strengths-based communication with families."
  • Instructions"Draft talking points for a first phone call to [Parent] about [Student]'s absences. Give me a short opening line, three things to listen for, and two ways to close."
  • Context"[Student] is a 6th grader with 9 absences by mid-October, clustered on Mondays. [Parent] works nights. Two mailed letters went unanswered. This is our first phone contact. The goal is to find out what is getting in the way, not to warn anyone."
  • Constraints"Under 250 words. Plain language, no jargon, no legal citations. Warm but direct. Include two open-ended questions and one concrete offer of help. Do not assume [Parent] is uninterested. Do not mention consequences in this first call."
  • Example"Open like 'I'm calling because we've missed seeing [Student] and I wanted to check in with you,' not 'Our records indicate.'"

Watch for: a draft that sounds like a script you would never say out loud. If you would not use the phrase in a hallway, cut it.

B CounselorsThe check-in that is not an interrogation

[Student] is a 9th grader whose middle school attendance was fine. Since September they have missed roughly two Mondays and two Fridays a month. Grades have slipped in two classes, both first period. A teacher mentions they seem tired rather than defiant. There is no disciplinary history. You have fifteen minutes with them tomorrow and you only get one first conversation.

Your task: draft eight questions for a check-in that opens the door rather than closing it.

Sentence stems

  • Role"You are a high school counselor who uses trauma-informed, strengths-based language with students."
  • Instructions"Draft eight questions for a fifteen-minute check-in with [Student]. Order them from easiest to hardest to answer."
  • Context"9th grader, good middle school attendance, now missing about two Mondays and two Fridays a month. Grades slipping in two first-period classes. A teacher describes them as tired, not defiant. No disciplinary history. This is our first real conversation."
  • Constraints"Open-ended questions only, no yes-or-no. Nothing that assumes a reason for the absences. Nothing that sounds like a form. Include at least two questions about what is going well. Reading level appropriate for a 14-year-old."
  • Example"Sound like 'What does a good morning look like for you?' rather than 'Why have you been missing school?'"

Watch for: therapeutic language that overreaches your role. You are a counselor opening a conversation, not conducting an assessment. Cut anything that sounds clinical.

C Graduation coachesThe options conversation

[Student] is a senior, five credits short, with 15 absences already this year. They work about 30 hours a week and the income matters to the household. They have told you plainly that they want to finish, and they have also told you they cannot cut their hours. The honest answer involves tradeoffs, and they deserve to hear all of them rather than only the one you would pick.

Your task: draft a menu of realistic options with the tradeoffs named, in language you could hand to the student.

Sentence stems

  • Role"You are a graduation coach who is honest with students about tradeoffs and does not oversell any single path."
  • Instructions"Draft a menu of options for [Student]. For each option, give what it requires, what it costs them, and what it gets them."
  • Context"Senior, five credits short, 15 absences, works about 30 hours a week and the income is needed at home. Wants to graduate. Cannot reduce work hours. Options available to us include credit recovery, evening or online coursework, work-based learning credit, and a fifth-year plan."
  • Constraints"Written for the student to read, not for a file. No more than five options. Name the real cost of each one. Do not imply that any option is a failure. Do not promise an outcome we cannot control."
  • Example"Frame each one like 'This gets you X by May, and it will cost you Y evenings a week,' not 'Students who take this path often succeed.'"

Watch for: options your district does not actually offer. The tool will invent plausible programs. Strike anything you cannot deliver on Monday.

D Principals and district leadersThe meeting that gets to root causes

Your disaggregated data shows chronic absenteeism concentrated in one grade level at one school, well above the rest of the district. The pattern held last year. Your team has 45 minutes. Previous meetings on this topic have turned into a list of which families are to blame, which produces a tense room and no plan.

Your task: draft an agenda and opening framing that keeps the conversation on causes and systems rather than on blame.

Sentence stems

  • Role"You are a school leader who runs short, focused meetings and keeps teams on root causes rather than blame."
  • Instructions"Draft a 45-minute agenda with time blocks, plus two paragraphs of opening framing I can read aloud. End with named owners and next steps."
  • Context"Chronic absenteeism is concentrated in one grade at one school and the pattern repeated from last year. The team includes administrators, counselors, teachers, and our attendance officer. Previous meetings on this topic turned into blaming families."
  • Constraints"45 minutes total, no block longer than 12 minutes. Every agenda item has an owner. The framing must not assign blame to families or to any staff group. Include one block for what we do not yet know."
  • Example"Open like 'We are here to find out what our system is doing that makes attendance hard in this grade,' not 'We need to address our attendance problem.'"

Watch for: a generic school-improvement agenda. If the draft would work for any topic at any school, your Context line was too thin.

Why tone is part of the work

Communication is not decoration on top of attendance practice. It is one of the places where trust is built or eroded, and there is research behind that.

Adversity is associated with absence

Stempel and colleagues (2017) found a dose-response pattern in a national sample: as the number of adverse childhood experiences rose, so did the odds of chronic absenteeism. Their outcome measure was 15 or more days absent, which is related to but not the same as Mississippi's 10%-of-enrolled-days definition. A 2025 study in the same journal reinforces the association for health-related absence.

Resilience assets are protective

Bellis and colleagues (2018) identified assets including access to a trusted adult, being treated fairly, supportive friends, and opportunities to use one's abilities. Among people reporting four or more adverse experiences, those with all of the significant assets reported far better childhood health than those with none.

Systems can re-traumatize

SAMHSA's framework asks organizations to realize, recognize, respond, and resist re-traumatization, guided by six principles including safety, trustworthiness and transparency, and empowerment, voice, and choice. A notification that reads as threatening or shaming can conflict with those principles, particularly for families already under strain.

NDPC's language

The National Dropout Prevention Center uses the term trauma-skilled deliberately, moving beyond awareness toward specific actions and skills. Its Trauma-Skilled Schools Model, released with the Successful Practices Network in 2018, builds toward five resilience factors: Connection, Belonging, Achievement, Autonomy, and Fulfillment.

The through-line: adversity is associated with absence; belonging and trusted relationships are protective; school communication either builds or erodes that trust; AI can improve the clarity and tone of what you send, and the relationship and the judgment stay with you.

References